FAQ's & Gift With Purchase with every order $100 and over on Aspect brands

Gift With Purchase 

New Gift with purchase 25/6/19

On every order $100 & over for Aspect, Cosmedix, PCA and Colorescience & Societe spend $100 and get a gift with purchase... - Aspect hydrating lip balm... Valued at $16.10

The more you spend in one transaction the more gifts you get... For example if your order was $300 you would get 3 gifts!!

Ongoing gifts - 7ml aspect C20 serums, Hydrating lip balms, 30ml Purastats, 100ml Purastats, 15g Phytostats, PCA Perfecting Protection Sunscreen, 15g Define, Clarity serum, aspect hand creams, 10ml Colorescience Even up & hydrating setting mists valued at $59.99 (very limited supply and must include Colorescience in order to get this)- Depending on the spend!

You are welcome to flick me an email with your spend and I can tell you the best I can do with the gifts!!

We are very loyal to clients who are loyal to us, and those clients who consistently buy through us we may look after and give additional products or services such as peels!

About us

We are based in New Zealand and have been here for 7 years... All orders placed before 3pm qualify for overnight shipping... Where overnight delivery is 99% of the time... 

As we are in NZ obviously you incur no extra charges..Like you do when ordering from overseas websites now accumulate GST, Taxes and Duties..

Orders $50 and over qualify for free shipping... 

Our landline is 094167030

Points system for a Free Lactic Peel or in salon treatment

All products purchased now especially in the Aspect, Cosmedix, Colorescience & PCA ranges go towards in clinic Lactic Peels & Medical microdermabrasion, once you have been purchasing consistently you may be invited for a complimentary lactic peel, & I can also do a mobile service for this upon request also!

Retreat Skin & Beauty has been successfully operating for five years now, and worked so hard to offer you the lowest prices possible! If you find the same product from an authorized stockist of that brand for less - we will do our best to match their pricing, just phone 09 416 7030 or email retreatskinandbeauty@gmail.com providing the link to their website, & we will take care of you from there!

Shipping

This is generally next day within the North Island, & for the South Island  this is the case 99% of the time... All orders $50 and over do qualify for free shipping & under $50 $5 flat fee!

All parcels are delivered by a tracked GPS courier service with no signature required, and if no one is home the parcel is left in a safe place around the house that is not visible from the road, & a tracking number is provided! 

Faulty Products & Returns

Obviously all faulty pumps will be replaced and we stand by our products 100%.... Some of the pumps being airless... Require turning upside down and priming to get the airless pumps working!

I can only return obviously unused and unopened products... Within 7 days of purchase!

Please email us for this...

Samples

We do try to include samples with every order, if there is something specific you would like to try please email me or call me (or leave a note in the comments section with your order) and we would be happy to assist!

I can sample most items in the Aspect, PCA, Colorescience & Cosmedix range... 

Product Authenticity & all products are Fresh, Genuine and original

All products sold are fresh, genuine and original, sourced from the original and authenticated supplier in NZ and that is guaranteed 100% & you may check with the head office or original supplier of the product to verify I am an authenticated supplier and that I only sell fresh, genuine and original products, for example Aspect Head office will verify this!

Obviously all Aspect brands products come with a Bar code that you may verify with head office if you wish!

Gift Wrapping

We now offer this - if you want this leave a comment in the comments section..